Flat-Rate IT Management Solutions

Simplifying Technology, Streamlining Support

IT management is a multifaceted aspect of any business, encompassing several crucial areas. To provide a clearer understanding, we have created a visual explainer that breaks down the main components of IT management into three different plan options.

- Our Plan Options -

Good Plan

This plan provides the bare minimum level of support necessary for any company to operate productively and securely. 

Better Plan

Our most popular plan strikes the perfect balance between comprehensive coverage and speedy response times. Plus, enjoy a discounted rates and for any project or ad hoc work.

Best Plan

Premium doesn't even begin to describe it. This plan includes everything you need to operate your business seamlessly, without any surprise charges.

Need Free Consultation About IT Solutions?

We understand that entrusting your organization’s technology to an external party can be a daunting prospect. To alleviate any concerns or queries you may have, we are here to offer our assistance and expert guidance. Don’t hesitate to reach out to us, we’re here to help.

FREQUENTLY ASKED QUESTIONS

General Questions

We work with businesses of all sizes and industries, from startups to large enterprises.

We offer a range of services, including network management, cloud solutions, cybersecurity, data backup and recovery, hardware and software support, and more. Our services can be tailored to meet your specific needs.

We offer flexible pricing and service options to suit different budgets and requirements. We can provide a customized package based on the specific services you need.

We pride ourselves on our speedy response times. Our team is available 24/7 to address any technical issues and provide support as needed.

We implement a range of security measures, including firewalls, antivirus software, and data encryption, to protect your data from cyber threats. We also perform regular security audits and updates to ensure the highest level of security for your business.

Contact Us

Info@networkheroes.com​

Payment Questions

We accept a range of payment methods, including credit card, bank transfer, and check. We can also work with you to set up a recurring payment plan that fits your needs.

We stand behind the quality of our services and offer a satisfaction guarantee. If you are not satisfied with our services, we will work with you to resolve the issue or provide a refund. Please see our terms and conditions for more information on our refund and guarantee policy.

Maintenance Questions

We perform regular maintenance on your systems to ensure optimal performance and to prevent potential issues from arising. The frequency of maintenance depends on the specific needs of your business and the services you have subscribed to.

We provide comprehensive support to our clients, including 24/7 technical assistance, remote and onsite support, and ongoing maintenance and monitoring. Our team is always available to address any technical issues or concerns you may have, and we strive to provide fast and effective solutions to minimize downtime and disruptions to your business operations.

Empowering Your Business with Technology

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